Shipping Policy

1. Processing Time:
– All orders are processed within 2-3 business days (excluding weekends and holidays) from the date of purchase.
– Please note that order processing may take longer during busy periods or due to unforeseen circumstances.

2. Shipping Methods and Delivery Time:
– We offer several shipping options for domestic and international orders:
a) Standard Shipping: Estimated delivery time is 3-7 business days.
b) Express Shipping: Estimated delivery time is 2-5 business days.
c) International Shipping: Estimated delivery time varies depending on the destination and can range from 14 business days.
– The exact shipping options and rates will be displayed during the checkout process.

3. Order Tracking:
– Once your order is shipped, you will receive a confirmation email with the tracking number and a link to track the progress of your shipment.
– Please allow a few hours for the tracking information to update in the carrier’s system.

4. Shipping Restrictions:
– We currently offer shipping worldwide If your country is not listed, please contact our customer service team to inquire about the possibility of shipping to your location.

5. Customs and Duties:
– For international orders, please be aware that customs fees, taxes, and duties imposed by the destination country are the responsibility of the customer.
– It is recommended to check with your local customs office for any potential charges that may apply.

6. Address Accuracy:
– It is the customer’s responsibility to provide accurate and complete shipping information at the time of checkout.
– We are not responsible for delays or non-delivery resulting from incorrect or incomplete addresses provided by the customer.

7. Shipping Damage or Loss:
– We take great care in packaging our products to ensure safe delivery.
– In the unlikely event that your order arrives damaged or is lost in transit, please contact our customer service team immediately. We will work with you to resolve the issue and arrange for a replacement or refund accordingly.

Please note that this shipping policy supersedes any conflicting policies mentioned elsewhere on our website or marketing materials.

If you have any further questions or need assistance regarding shipping, feel free to contact our customer service team.